student success center

Independence University's Student Success Center


Updated By Allie Cuno on June 11, 2020

Kara just finished an online tutoring session with Alex, a teen who is struggling with math and English. Yesterday she helped Alex's little brother, Daniel, with a writing assignment. Seems like a normal tutoring schedule, right? That is, until you realize that Kara is a K-12 tutor at Independence University (IU), where Alex and Daniel's mom is a student in an online degree program. IU's no-cost tutoring services are not limited to IU students but extend to the entire family as well.

As a nonprofit university, IU has always taken a more holistic approach in addressing the needs of its students. When family members are thriving, it creates fertile ground for our students to succeed in their online studies. But life happens. When students are having daycare, financial, or family issues, IU has resources and support systems in place to assist in crises their students may unexpectedly face. In fact, if a student misses a few assignments, it's not unusual for an instructor to make a personal call to the student to confirm that all is going well. If there are concerns, IU wants to assist before a problem mushrooms and throws the student off track.

he expanse of the university's caring reach is never more evident than within the Student Success Center's tutoring program. Tutoring is not only offered to the IU student, but is also available to family members of students, alumni, and faculty at no cost. “We cover all grades from kindergarten to 12th grade,” adds Kristi Paulson. “In addition, we have dedicated tutors for general ed courses as well as degree programs so students can get the specialized instruction they need.”

As the lead tutor at IU, Kristi was recently nominated for an employee award for going above and beyond her normal duties to ensure family members were aware of IU's tutoring benefits. Says Kristi, “Currently, with children being schooled online at home, it has put immense pressure on parents who are not only working and completing college courses remotely, but also have the responsibility of 'homeschooling' their children at the same time. I want them to know we can help ease that burden.”

One of Kristi's fellow tutors said of her, “Specifically, Kristi worked to ensure that the children and other family members of IU students who are at the elementary and secondary level of education could use IU's tutoring services to help them with their education needs during the pandemic. This resource was a tremendous benefit to IU students and families as they dealt with school closures around the country.”

IU's helpful hand reaches beyond graduation as well. As mentioned, alumni and their families are also invited to use IU's tutoring services at no cost. Alumni can even refresh their skills by auditing classes in their respective degree programs to help keep them on top of their career game … again at no cost.

There is no expiration date as to when IU stops caring about the success of its students, alumni, and their families. Adds Kristi, “I'm very excited to be part of a program that not only helps students but the students' loved ones as well. That is what true success is all about.”

IU students, if you haven't visited in a while, check out The Student Success Center to review all the valuable resources available to you.

Not an IU student?

Call (800) 917-6391 today to learn more about our career-focused degree programs—from Associate's to Master's—earned 100% online with 24/7 anytime, anywhere flexibility. From healthcare and business to IT and graphic arts, we are eager to assist in finding the right degree program for YOU.


Allie Cuno is a human-interest writer for Center for Excellence in Higher Education (CEHE).

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